Our satisfied special educational needs (SEN) clients have had many things to say about us, but don't take our word for it, here are just a few of their comments...
"Whilst I would hope our persistence and negotiating skills played their part my suspicion is that it was having a clued-up lawyer that saved the day!"
Amanda's father, Boyes Turner client
"I can't thank you enough for your support with this. It can't have been easy to get to grips with our complex situation over the phone but your very clear understanding and advice was so helpful to us and gave us confidence to handle this situation well. We won't hesitate to recommend you to anyone else in similar situations".
Lauren's mother, Boyes Turner client
"Boyes Turner, dealt with our case very professionally. The team, working on our behalf conducted the case with the necessary speed and skill to get the case resolved in our favour. Excellent!!"
Michael's father, Boyes Turner client
"I am so happy at the outcome, I don't think we would have had such a comprehensive service from any other law firm, and you took the worry away which was very important at the point when I met both you and Laxmi.
Can I say thank you so very much, I do not regret a single second of the whole process, apart from the bit before you got involved. Thank you once again".
James' mother, Boyes Turner client
Your support and advice was invaluable and I thank you very much. Please share...the high esteem in which I hold your service, professionalism and advice with your partners at Boyes Turner. I would not hesitate to recommend your services to parents looking for support and advice.
If I ever need anything in the future I will not hesitate to contact you".
Isabella's parents, Boyes Turner clients
"It appears Josh’s Statement is now in full swing.
Thank you so very much for everything – all your advice and hard work, which helped secure Josh’s Statement. In particular, your masterpiece ‘mark-up’ of the proposed Statement. That really swung it with the LA.”
Josh's parents, Boyes Turner clients
"Thank you for forwarding the statement. I think I was on another planet yesterday - I hadn’t realised you had managed to get so much provision in the statement! I'm thrilled you got 2 hours OT a week and hydrotherapy every week. That's brilliant! Thank you so much!
We have wanted [the school] so desperately for such a long time now and had pretty much resigned ourselves to the fact that we never win anything and were guaranteed to lose that it is going to take a while to actually realise that Ben has got [the school] now :) We really couldn't be happier with the outcome and are so very grateful to you for listening to us and understanding and making sure we got what was best for our family :) Thank you so very much."
Ben's parents, Boyes Turner clients
We would just like to say a huge thank you for your total support and expert guidance during our long and difficult journey.
We feel that you have been so patient and understanding throughout and truly care about what you do. The whole process has been very emotional for us and you have been completely sensitive to this at all times.
No matter what the outcome of the Tribunal we know that with your help we have done our very best for Amy. Thank you."
Amy's parents, Boyes Turner clients
Thank you very much, again, for successfully securing a place at the school we wanted for our son with a good amended statement. He is deliriously happy to be back at school."
Boyes Turner clients, 2014
“We would like to pass on our sincere thanks to you for all the hard work you have put into Peter’s appeal.
We are very pleased that Peter’s needs have finally been acknowledged by the LA and are extremely grateful to you for helping to ensure that his package of support and provision has been increased so substantially and sensibly.
We have already met with the head teacher and the SENCO at the school and things are looking tentatively positive for the future. Lines of communication certainly seem open, which is a very good thing.
Thank you once again, and very best wishes for the future."
Peter's parents, Boyes Turner clients
"Thank you so, so, soooo much for everything you have done. As you can imagine we are all so relieved and overjoyed that Mel is to go to the right school, a wonderful school, where we know she will be so happy. Mel herself is overjoyed and after cheering and whooping said to me "I need a hug" :-)
Happy Days. Thanks again, SO much.”
Mel's family, Boyes Turner clients
“Seeing Dylan off the school bus on a Friday as I do, looking so happy after his day at [the school], still fills me with pleasure and gratitude to you.”
Dylan's mother, Boyes Turner client
“I have not cried for a long time now but I am crying now…
It really has been the most horrendous journey we have ever been on. We could not have done this without you all, we really couldn’t. Toby will finally be in an environment where he will get the right help and most importantly be himself. He has been attending the High School transition classes for children with Speech, Language and Communication Needs these last 4 weeks and he really did not want to go but when he came out of the first class he said ‘I liked it, I could be myself’.
Well, it broke my heart!
As you all know we are/have been so very proud of him. It takes a lot of courage to leave your home and family and live in a school 5 days a week. He has been so strong and mature about it all. He knows deep down it is right.
To think in October last year I first read about MH School and thought, a) it’s residential, don’t want that and b) he’s not that bad/severe – and yet here we are 7 months later…what a turnaround!!!
We just don’t understand how the people who are responsible for recognising a special educational need are also the people who pay and provide it!! A big conflict of interest!
We want to thank you all, Laxmi, you’ve been a star! God Bless.
Toby's mother, Boyes Turner client
"The time had come to begin looking into special schools for Lottie, my 11 year old granddaughter, and her parents had a list of schools to visit. This was soon short-listed to one, AH School, a non-maintained school, just outside the borough in which Lottie lives. Nobody in the LA had explained that this exercise would be a waste of time, that the LA would in fact choose the school that they deemed to be ‘right’ for Lottie, that her parents would effectively have no choice and no say. I visited AH School with Lottie’s parents and, like them, I instinctively knew that this school would give her the best chance of an education, where she would be safe, where she would be cherished. So, of course, we named this school when making the relevant application to the LA. We were aware that it would cost the LA more to send her to AH rather than to the local special school, but naively thought that the LA would act in the Lottie’s best interests and not look at it in budgetary terms only.
It was, therefore, shocking to discover that the AH School would not even be considered by the LA based on an ‘inefficient use of resources’. Lottie’s parents had an initial meeting with the LA where they discussed their feelings, explaining carefully that they felt very strongly that Lottie would not progress at the LA-named school. They emphasised that, whilst the LA-named school was no doubt suitable for children with a certain type of special needs, it would not meet Lottie’s needs in any way. There was much discussion about Lottie; her needs were talked about and debated and we thought that the LA would take this information into account. But we were not listened to. The LA named school was where Lottie was going to the following term.
And this is where the story really begins…our fight leading to the Tribunal.
Having established that there was absolutely no chance of persuading the LA to reconsider their decision, we decided that Tribunal was the only way forward. This exercise is something that I do not consider a parent can do ‘on their own’ – it is extremely complicated and, importantly, it has to be dealt with as unemotionally as possible, very difficult for a family to do.
The first task was to find the right education solicitor…one of the things to look out for is good communication – you want your solicitor to listen to you, to respond, to be clear about deadlines, you want them to feel they care and they are doing all they possibly can. I think it’s important that you can meet your solicitor, look them in the eye. In our case, several meetings were had, trust was built up and we began to realise how much we needed you.
The day of the Tribunal was stressful. We were never told we would win; you gave us your views. We knew it would depend on the day – on how the Tribunal panel would react to our professional witnesses. The Panel were very fair, Lottie’s parents were listened to, as were our professional witnesses, and we felt we had a fair hearing. Laxmi was superb, she pulled out all the stops.
We won the day, Lottie now attends AH School and is settling in well. A recent visit to the school told Lottie’s mother all she needed to know. Lottie was happy, she was accepted, and she was proud to be in her class.
Thank you Laxmi – we couldn’t have done it without you.”
Lottie's grandmother, Boyes Turner client
“At my first meeting with Laxmi and the team I was quite upset. I burst into tears as I told them about Stephen and the problems we were facing with his school.
From the minute I met them I knew that I could trust them. For the first time, I was able to hand over the worry and the donkey work, knowing that although I was still involved, it was being handled.
I had been doing my best but I needed guidance. Having Laxmi take over the process allowed me space to breathe. I believed they could deal with it and that made all the difference in the world.”
Stephen’s mother, Boyes Turner client
If you would like to talk about your child’s special educational needs then please contact us at [email protected] or call 0800 884 0723 - our specialist SEN solicitors are here to help.
Successful challenge to a Local Authority's decision